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  • Return Policy & Refunds

    If you are in any way unhappy with your purchase, you have 30 days from the date of delivery to return your remaining product. You can start your return by clicking the link below. You'll just need...

  • By Phone

    If you need additional help or have any questions not answered in our FAQs, just give us a call, or email us at hello@formbeauty.com. If your request corresponds to an existing order or account, pl...

  • Where do we ship to?

    Orders through: formbeauty.com All U.S. states including Alaska and Hawaii All military addresses (APO/FPO/DPO) Orders through: sephora.com Sephora U.S. currently ships to the following internat...

  • Shipping Options & Order Processing

    Order Processing: Orders are shipped Monday-Friday excluding federal holidays. Orders will ship within 3 business days of being received.   Shipping: Fedex Ground: Most orders are delivered with...

  • Can men use FORM?

    Most definitely! FORM is designed for everyone! We have amazing ingredients that are meant to not only cleanse, condition and style, but to also treat the hair. Giving it back the nutrients it may ...

  • My FORM Consultation, FORM Selection, & FORM Regimen

    Step 1Get your complimentary FORM Consultation, a step-by-step evaluation of your hair, current regimen, and lifestyle that ensures you get the best pairing of FORM products in your FORM Selecti...

  • What temperature does Protect protect up to?

    When applied properly, Protect has you covered up to 450° F.

  • By Email

    If you need additional help or have any questions not answered in our FAQs send us an email and we will respond asap! Please provide your order number or email on your account to help expedite your...

  • Why does my hair feel greasy after using Cleanse?

    This is typically from either not shampooing enough, or shampooing too much! Not washing the hair enough, allows oil build up. Conversely, over washing forces the scalp to try to recover by produci...

  • What’s the difference between Clarify and Cleanse Shampoos? Why do I need both?

    Occasional Clarifying is ideal to refresh your hair and scalp and provide a clean slate for optimal conditioning. Clarify will remove buildup from things like natural oils, environmental pollutants...