Trevor
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Cleanse. FAQs - All
Why do I need to use shampoo? Environmental pollutants, sebum, and product buildup all need to be removed with shampoo. Cleanse solubilizes oils so that they can be gently removed from the hair sha...
Clarify. FAQs - All
How can I tell if I have buildup? This one is indeed hard to self-diagnose, but buildup removal is crucial for both a healthy scalp and moisture retention so here are some things to look out for: a...
Shipping Options & Order Processing
Order Processing: Orders are shipped Monday-Friday excluding federal holidays. Orders will ship within 3 business days of being received. Shipping: Fedex Ground: Most orders are delivered with...
Return Policy & Refunds
If you are in any way unhappy with your purchase, you have 30 days from the date of delivery to return your remaining product. You can start your return by clicking the link below. You'll just need...
Where is my order?
Let's help you find it! Once you have placed your order, you will receive an email confirming we have received it. When your order ships out you will receive another email with a link to track your...
Will it make my hair greasy?
When used as recommend in your regimen, Polish will not make your hair greasy. Just be sure to use the recommended amount based on your own personal hair needs.
Does Define provide a light, medium, or strong hold?
Define provides conditioning and moisture while providing a light hold. In addition to great definition, you can expect elongated curls as Define Curl Creme fights shrinkage for you all day.
Why does Protect have silicones?
Though silicones have a bad rep throughout other products categories, they are the best of friends for those of us who style with direct heat. Here’s how it works: Silicones are strong enough to w...
What’s the difference between Define and Twist?
Define Curl Creme was designed to provide soft hold, elongation, and definition for “Wash ’N Go” styles. Twist Styling Creme was formulated for those of us that rock protective styles, like twists ...
Does Sculpt have heat protection?
Sculpt Curl Gel does not have heat protection, but if you are styling with direct heat, you can apply Protect Heat Serum beneath Sculpt to help protect against damage and dryness.